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support spirit aion aion online

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#1 Game Master

Game Master

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Posted 01 December 2017 - 12:29 PM

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Hello Daevas!
 
This topic comes to clarify details about the support of the game.
 
By our own analysis we know that providing support within the game, in addition to being extremely exhausting, generates distrust of the players regarding the staff.
 
Rising rumors that the team is in favor of some faction, or favoring some players in particular.
 
So that these rumors are not created on our server. We opted to only provide support by the Forum and via message on our facebook page.
 
I know that many players qualify the activities of a Staff, for their presence in the game, but we will be behind the scenes. This is the measure taken by the staff of all games.
 
The fact that we are not visible within the game does not mean that we will not be there. But we will avoid any kind of contact with the player in the game.
 
It is then very well communicated that the Support offered by Spirit Aion is given only via Forum and messages on our Facebook page.

 

Thank you!

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